Our help section has a range of articles to help you get the most out of your web hosting, emails and domain names.
Type in your search words above or select a support category. You will find related articles and sub categories under each category heading.
Popular Support Articles in Emails
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Guide To Setting Up Email Hosting
Thank you for purchasing Email Hosting with us. This guide will show you how to set up your email accounts. ...
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Email Address Settings to use in an Email Client
You can use an email program, for example, Microsoft Outlook, Mozilla Thunderbird or Apple Mail to send and receive email from your Nutty About ...
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Change or reset email password
If you have forgotten or need to reset your email password, you can do this via your hosting control panel. ...
Further Support Articles
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Catch-all Emails
The catch-all facility for emails basically 'catches all' emails addressed to a domain that do not exist on the mail server. It avoids losing mails ...
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Change incoming email check frequency in Outlook
This artcile shows you how to change the incoming email check frequency in Outlook.
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Change or reset email password
If you have forgotten or need to reset your email password, you can do this via your hosting control panel. ...
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Delete iPhone or iPad Profile
This article shows you how to delete iPhone or iPad profile
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Download Apple email profile
Please visit this page in your iOS device and enter your email address and it's password. Then click the "Download Profile" button. ...
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Email Address Settings to use in an Email Client
You can use an email program, for example, Microsoft Outlook, Mozilla Thunderbird or Apple Mail to send and receive email from your Nutty About ...
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Email Security - Auto-ban
If you are struggling to send or receive emails you may have been blocked by our email server, also known as auto-ban. You can see if you have been ...
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Email Server - Greylisting
Greylisting is another measure in place to protect you against spam. It works by temporarily rejecting email from email addresses it does not ...
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Email Server - Spam Control
We use SPAMAssassin to help filter out spam from your email account. This is an enterprise class open source project run by Apache and you can ...
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Guide To Setting Up Email Hosting
Thank you for purchasing Email Hosting with us. This guide will show you how to set up your email accounts. ...
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How do I Setup Email Forwarding?
When you buy a domain name / hosting plan or email hosting from us you get email forwarders. This allows you to forward an email from an address ...
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How to Add a DMARC Record to Your Domain Name DNS
This article shows you how to add a DMARC record to your domain DNS.
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How to Add an Email Account
If you have a hosting plan or a dedicated email plan with us then it is simple to add an email account. This article shows you how to add ...
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How to Add An Out Of Office to Your Email
If you are away from the Office, perhaps on holiday, you may want to set an Out of Office message on your email account. These are also ...
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How to Add Your Email Account to Windows Live Mail
This article shows you how to set up your email account in Windows Live Mail. Note: Live Mail is no longer supported. We strongly ...
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How to Add Your Office 365 Email Account in Outlook 2016
This article shows you how to add your Office 365 email account to Outlook 2016. 1. In Outlook click on the 'File'
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How to Delete an Existing Email Account
This article shows you how to delete an existing email account via our hosting control panel.
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How to Open Hidden Message List in Webmail
Our webmail is a great way to access you IMAP email account. It is flexible and allows you to resize various parts of the screen. ...
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How to Setup a Global Email Signature
A global signature is an email signature that is added automatically to every email sent out from your email account. This article shows ...
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How to Setup a Webmail Signature
This article shows you how to setup an email signature for your webmail account. ...
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How to Setup Email Account In Gmail on Android
Gmail is the default email client on Android. Your email account should automatically set up using just your ...
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How to Setup Email Account in Nine on Android
Nine is a popular alternative to Gmail on Android and natively support Office 365 as well as IMAP. This guide show you how to add ...
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How to Setup Email Account in Samsung Email on Android
Samsung Email is an email client on Android phones from Samsung. This guide show you how to add your IMAP email account ...
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How to Setup Special Folders in IMAP
IMAP special folders like Sent, Drafts, Trash, Spam can be set to different folders. For example Outlook uses 'Sent Messages' and 'Deleted ...
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How to Setup Your Email Account in eM Client
This article shows how to set up your email account in eM Client, a free email application that you can use to send and receive emails from.
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How to Setup Your Email Account in Mac Mail Manually
This article shows you how to setup your email account in Mac Mail 13.4
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How to Setup Your Email Account in Thunderbird
Once you have set up your email accounts in the Hosting Control Panel you now need to access the email account so you can send and receive ...
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How to Setup Your Email Account in Windows Mail
This article shows you how to add your email account to Windows Mail (an email client) which comes with Windows 10. ...
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How to Subscribe to Specific IMAP Folders in Thunderbird
This article shows you how to subscribe to IMAP folders in Mozilla Thunderbird. This article was done on a Windows PC using Thunderbird ...
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How to Whitelist an Email Address
This article shows you how to whitelist an email address that is being marked as [SPAM]. We use a number of anti-spam features to help ...
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I Can't Connect to the Email Server Periodically
The most likely cause of the this is that your IP Address has been auto banned on the email server. Auto banning is the practice of temporarily ...
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I Can't Send Emails But I Can Receive Emails
If you can receive emails but can not send emails this usually means the authenication required by the outgoing (SMTP) server is not configured. ...
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Moving your emails to your Nutty About Hosting account
This is a guide to moving your emails from your current provider to our email servers. Before you change your MX records in your DNS you need to ...
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Outlook Email Settings for Secure (SSL) Email Access
When setting up Microsoft Outlook to access your mailbox on our email servers we recommend you use secure settings. You can find your email ...
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POP3 vs IMAP Which one to Choose?
We are often asked what are the differences between POP3 and IMAP email accounts and which one should be selected when setting up an email account. ...
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Proxmox Spam Management
This article explains how our spam quarantine works.
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Setup Email on iPhone X
Below are instructions on how you can easily set up your email account on any iOS device (ie, iPhone, iPad, iPod) ...
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Setup email on Mac Apple Mail
This article shows you how to set up email on Apple Mac Mail.
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Use Gmail to Send and receive Your Emails
This article shows you how to set up your email account in Gmail. It assumes you have created your email account in the control ...
Still can't find the answer?
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