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General Help

Our help section has a range of articles to help you get the most out of your web hosting, emails and domain names. Type in your search words above or pick a support category.

All articles in General Help

Download Apple email profile

Please visit this page in your iOS device and enter your email address and it's password. Then click the "Download Profile" button. ...

Editing a File With Filezilla

This article shows you how to edit a file on your website using FileZilla FTP client.

How to Clear Cookies in your Browser

Cookies are bits of information a website stores on your PC via your browser to help remember things like settings and login details. Sometimes ...

How to transfer files to my hosting account using FTP

We provide you with FTP access to your web hosting area. This article shows you how to connect to your web hosting using an FTP client. The ...

iPad Setup Mail Profile Movie

Below is a short clip showing you how to setup your email profile on your iPad. You will need... Your full email address, eg demo@ ...

Outlook/General Email Errors

Your mailbox is temporarily unavailable Error Message: Your mailbox is temporarily unavailable because another e-mail message is being delivered ...

Setup Email on iPhone/iPad/iPod/iOS

Below are instructions on how you can easily set up your email account on any iOS device (ie, iPhone, iPad, iPod) Step One : Go to ...

Setup Shopify

This article shows you how to connect your domain to your Shopify website

Splashtop Troubleshooting

We provide remote assistance with your Nutty About Hosting account if you are struggling to set up your email account or FTP account, for ...

Taking A Screenshot

This article shows you how to take a screenshot to show our support team what you are seeing or trying to describe. ...

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