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Why hasn't my SSL Certificate been issued?

Last updated: 26 July 2026

Sometimes your Domain Validated SSL Certificate might not be issued immediately after you have verified you domain name using your email address. This can happen for a number of reasons.

Brand Validation

SSL Vendors will manually review SSL Certificate requests that could have issues. These include:

  • Applications for SSL certificates from some countries e.g. South Korea may be manually reviewed.
  • Domain names that include a famouse brand name e.g. apple-shop.com or samsungproducts.net
  • Domain names that may include a brand name in them but not intentionally e.g. if your domain name is 'devon-yodellers.co.uk' the validation system might see 'devon-yoDELLers.co.uk' and associated with the DELL brand.
  • Domain name has a 'stop word' in it e.g. words like 'bank, tax, money, payment'

Any of these can lead to the application being manually reviewed by a certification manager. This process can take 24-48 hours.

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