Your Office 365 subscriptions comes with free shared mailboxes. These are mailboxes that are shared between users like info@ or accounts@. You can select who has access to them and once assigned they will automatically appear in your Outlook. To access these mailboxes you must have a valid licence. To set up shared mailboxes you must be a global administrator.
1. Login to your Office 365 account at https://www.office.com and click on the 'Admin' icon.